"Hi, UCD Complaint Department, Its Josh again..."

Happy Monday!

I hope everyone had a wonderful weekend. It was quite eventful in the life of a on-call residence life coordinator. I had a very busy weekend.

Nevertheless, like I said in my last blog, I needed to call UC Davis Patient Relations to make a complaint about how Angela in Radiology treated me.

Now, first and foremost, if you are reading this blog, you know that I am not a complainer.. however, I will also know that I am not one that gets pushed around and walked all over.

I contacted my new best friend from Patient Relations, Sarah. Sarah helped me with my first compliant and she was very happy to hear from me. I told her about my issues with Angela and how it worries me for my continued health in the UC Davis Radiology and for the lack of professionalism.

Time for me to be blunt: Angela has NO right to voice her opinion about me making a compliant. According to the Federal Law, each patient has something called patient rights. One of those rights are to make a free willing formal complaint. Angela has NO right to tell me whether or not I should or should not make a compliant... it is my right. Secondly, Angela's primary job is to SIMPLY schedule appointments, not judge, diagnose or interpret! It might sound rude, but it is the truth.

After a nice 35 minute conversation with Sarah, my formal complaint was completed and I had to make it down to the UC Davis Cancer Center for blood work...

...what a day...