Radiology, Line 2

I have been waiting for about a week to have the radiology department to call me back to figure out if I should have my missed Pelvic CAT Scan completed. According to the Margie, the Director of the Radiology Department at UC Davis, she was very concerned about my health and she would contact my oncologist to find out if I could get the scan....

But this is where I get frustrated (warning: I am going to rant)
Margie did not care about the health of Josh O'Connor, Margie only care about her financial backing and I told her this. She was very taken back. She explained that my health was of the utmost importance. I then asked her why she was calling me on December 4th, which is exactly one month and 5 days AFTER my original missed CAT Pelvic Scan... that does not show too much concern in my eye...

Margie responded, telling me that she just found out about it...
AGAIN, another lie. I called Margie out on it as well. I told her that in my findings report, printed on UC Davis Radiology letterhead, it clearly states "the radiologist did not complete the entire scan, as the pelvic scan was not completed." I asked Margie to explain that... she did not know that was written into the report... which leads me to believe she did not read the report... my blood pressure at this point began to rise.

Finally, I just blurted out, Margie, I honestly do not believe that you are calling me because you are concerned or because you care about me. It is clear by this phone call that you have not even read over my chart. So please do not make a diagnosis about my life or how you think I need this scan... because honestly you don't know.

Margie told me that she would contact Dr Tanaka to see if she would approve the re-scan of my pelvic region. I explained that Dr. Tanaka would not probably approve because he is afraid of me exposing myself to MORE radiation -- causing another form of cancer.

She urged me to let her handle it and she would call me back

On Friday, Dec 5, I received a phone call from Margie. She told me that Dr. Tanaka would NOT allow me to have another CT scan due to the radiation.. (like I told her), until January. She told me that someone from the radiology scheduling office would contact me to set up an appointment.

Later that afternoon, I received a phone call from Angela, from the UC Davis Radiology Department. Our conversation went as following:
"Hello, may I speak to Josh"
"Hello, this is Josh"
"Hi Josh, This is Angela from UCD Radiology, I heard that you complained about our department, so we now need to re scan you... when is best for you"

**Mind you, she is very lucky that this conversation took place via the phone because if we were in person, and if looks could kill.....**

I said "I'm, sorry Angela, what did you say?"
She repeated herself slowly" I heard that you complained about our department, so we now need to re scan you... when is best for you"
I explained that early January would be best for me. We schedule for January 8th because on January 9th I meet with Dr Tanaka for a follow up. After my appt was schedule, I then said the following

"Angela, I just want to let you know that my life is on the line here -- life or death. I know that does not mean too much for you, but it is my life!! And the reason it even got to this point, is because of one of the doctors you are making an appointment for screwed up. So yes, I did complain because now I have to wait with a deadly cancer inside of me for the next 3 months.
Angela, I want you to know that I am not one to complain, but I think it is VERY rude by the way you are speaking to me. And because you have been so rude, I want you to know that I am going to make a complaint against you... I am telling you this because I work in a customer relations field base and I think it is only fair to have someone know if someone else is making a formal complaint against you"

She hung up on me.....

I love the health care system. I will be calling the UC Davis Customer Service Care on Monday.